Food & Beverage Assistant

Holiday Inn Bloomsbury

Permanent - Full Time
£9.50 per hour, plus service charge and tips
40 net hours per week
Closing Date
Thursday, 12 August 2021

Role Description

Food & Beverage Assistant

Permanent, Full Time

Who are we looking for?
We are currently looking for an enthusiastic, energetic and hardworking individual to join our independent family business. You will be joining as a Waiter / Food & Beverage Assistant, ideal for someone who has a background of working in a face to face customer service position. You will receive training when you join and be supported by your head of department and team members to ensure you have a smooth journey with us.

Person Specification

  • Have previous Customer service experience (face-to-face)
  • Able to communicate in English to CEFR B1 (Intermediate)
  • Previous experience of cash handling

Duties & Responsibilities

  • Taking orders and serving guests
  • Attending to guest needs and informing guests on services offered in the bar, restaurant, café and/or function space
  • Handling guest questions and complaints or escalating to Supervisor / Heads of Department if necessary
  • Preparing food and drinks, including panini, sandwiches, drinks etc.
  • Baking and preparation of pastries
  • Preparing and serving cold/hot beverages and other bar and barista duties
  • Undertaking ‘waiting at table’ service when required
  • Clearing and cleaning tables, stations or counters
  • Replenishing food and beverages at service areas
  • Removing used crockery, cutlery and glassware to bar or back of house areas
  • Undertaking cleaning activities as and when required, such as vacuuming, washing floors, cleaning down machines/workstations, polishing silverware, cleaning down kitchen etc.
  • Cash handling
  • Setting up and closing meetings and function spaces
  • Undertaking storage area duties, including, organisation, storing tables, chairs and other Company items to the correct standard
  • General meeting and events duties
  • Removing rubbish / emptying bins

Rewards & Benefits

  • Internal Staff Discounts in Outlets
  • Training and Development Opportunities
  • Employee Assistance Programme
  • Career Development Through Training and Education Opportunities
  • Family & Friends Discount When Staying at Our Hotels (excluding Morton Hotel)
  • Gym Membership Discount

If you feel you have the skills and experience required to excel in the role of Waiter / Food & Beverage Assistant, please click APPLY below to register your interest!

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