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    Meetings,Events & Restaurants Operations Supervisor

    • Contract: Permanent - Full Time
    • Hours: 37.5 hours per week
    • Salary: £331.13 per week
    • Closing date: Sunday, 31st March 2019
    • Location: Imperial London Hotels
      Bloomsbury
      London
      WC1
      United Kingdom

    The Role

    Who are we looking for?

    As our ideal Meetings & Events Supervisor, you will be able to demonstrate a good knowledge of food hygiene and some experience within a similar role. You will also require experience / knowledge of:

    • Customer Service
    • Supervisory Experience
    • Hospitality, Events

    Rewards & Benefits

    In return for your hard work as our Meetings & Events Supervisor, you will be entitled to a great range of benefits including:

    • Staff discounts
    • Training and Development opportunities
    • Employee Assistance Programme

    What will I be responsible for?

    Joining our team as Meetings & Events Supervisor, you will be responsible for providing outstanding customer service in our Restaurants. On a daily basis, this will involve:

    • Ensure high standards of service and product quality at M,E & R Operations
    • Arrange staff rotas to ensure business needs are met.
    • Deal with staff holiday requests according to guidelines and in line with business needs of the department and company in general.
    • Supervise and undertake manual handling, heavy lifting and high level cleaning as required in the M&E rooms and other areas of the hotels.
    • Ensure M&E rooms and other areas of the hotels are set-up, cleaned and maintained to high standards.
    • Ensure that waiting staff follow correct food hygiene procedures.
    • Ensure AV equipment is prepared for M&Es and assist client with their use.
    • Undertake pre-booked or walk-in show-rounds and details meetings for current and potential bookings.
    • Ensure compliance with insurance obligations, hotel security, fire safety, health and safety and licensing regulations.
    • Supervise and assist at hotel restaurants as required.
    • Meet and liaise with Operation Supervisors/Teams within the group of hotel

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