Are all of the rooms in your hotels en-suite?
All of our rooms are en-suite except for the County Hotel where bathrooms are shared between four rooms – although there is a wash basin in every bedroom. All bathrooms come equipped with a bath and a shower, except some rooms at the President Hotel and the Tavistock Hotel which contain a shower only.
Are disabled rooms available at all of your hotels?
Disabled rooms are available at all of our hotels except the County; please contact the Central Reservation Department directly for further details prior to booking online.
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Are tea and coffee-making facilities, and shampoo and shower gel, available in every room?
A kettle, cup and saucer, and sachets of tea, coffee, milk and sugar are available in every one of our rooms, except rooms at the County Hotel. Shampoo and shower gel are provided in rooms at the Imperial Hotel, President Hotel and Bedford Hotel. They may be requested from the Housekeeping Department in the Tavistock Hotel.
Are hairdryers, universal adapters and fridges available at all of your hotels?
Some rooms come equipped with a hairdryer. Alternatively they can be borrowed from the Housekeeping Department at any one of our hotels for a small refundable deposit. Universal adapters are also available on request, for a small refundable deposit.
Fridges can be made available at all of our hotels if specially requested. Priority is given to the storage of medication.
Are ironing facilities available at all of your hotels?
An ironing room is available for use at all of our hotels except for the County Hotel, where ironing equipment can be borrowed from the Porter's Desk and rooms on the third floor of the Bedford Hotel, which have a trouser press.
Are rollaway beds available at all of your hotels?
Rollaway beds are available at a cost of £22.00 per night (for under 16's only) in Twin
rooms at the Bedford, Imperial and President hotel or in a Triple room at the Royal National Hotel. A limit of one rollaway bed per standard room applies.
Are baby cots available at all of your hotels?
Baby cots, which are suitable for infants under 2 years of age (weighing up to 15kg) can be booked online free of charge, subject to availability.