City Sleeper Hotel Interior Reception in London city centre

Working for us

At Imperial London Hotels, family-owned and run since 1837, we’ve been making authentic London experiences and memorable stays accessible to everyone for nearly 200 years. As we step into our next chapter of growth, we’re on the lookout for positive, caring and enthusiastic team members to join us across our family of hotels near Russell Square in Bloomsbury.

Our team is at the heart of everything we do. We welcome thousands of guests each year to our amazing city but to achieve the best guest experiences and keep our brand top of mind for travellers to London, we need team members who are not just skilled, but people who care deeply about providing unforgettable hospitality - with a smile!

We believe that when you thrive, so does our business. From the moment you join us, you’ll also have access to a wide range of learning and development opportunities through our state-of-the-art Imperial London Hotels Group Academy. Whether it’s e-learning courses, apprenticeships, or management development programs, we’re committed to helping you reach your full potential.

Beyond a competitive salary, working with us means enjoying a host of benefits designed to support your personal and professional growth. Here’s a taste of what we offer:

- Holidays 28 (inc. of bank holidays) pro-rota increasing with length of service up to 33 days

- Free meals on duty

- Uniform & dry-cleaning

- Workplace pension scheme

- £300 Refer a Friend Scheme

- Employee recognition

- Employee awards

- Social events

- Interest-free Season Ticket Loan / Travelcard Loan

- 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability)

- Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets

- Shopping discounts across several high-street brands and online retailers

- Early Pay - Instantly access a portion of the pay youve already earned

- Mental health first aiders support & well-being

- Employee Assistance Programme- Supported by Hospitality Action

 

Career & Development Benefits:

- Training and development through our Imperial London Hotels Academy

- Access to fully funded apprenticeships (subject to eligibility)

- £1,000 for your chosen course for development once you complete our Buddy programme (subject to eligibility)

- Access to Supported Study Scheme (subject to eligibility)

- Annual Free English Course accredited by UCL Centre for Languages & International Education

- Opportunity to explore other roles within Imperial London Hotels after 1 year of service

 

Extended Benefits:

- Technology Scheme (subject to eligibility)

- Cycle to Work Scheme (subject to eligibility)

- Workplace Nursery Scheme (subject to eligibility)

- Electrical Car Scheme for senior management positions only (subject to eligibility)

 

Are you ready to begin your next chapter? If you’re excited about the idea of working in the heart of London, delivering exceptional service, and growing your career, we’d love to hear from you. Explore our current opportunities and find out how you can become part of Imperial London Hotels and our continued story.

Apply today and help us continue to create memorable experiences for our guests – together!