FRONT DESK STAFF – DAYS & NIGHTS
Do you have proven experience working within Front Desk role? Passionate and driven but lack challenge in your current role? If the answer is YES, Imperial London Hotels are recruiting and we want to hear from you!
At Imperial London Hotels, we understand that our staff are key to our success and we are dedicated to supporting each and every person in their role. As a business, we will endeavour to provide you with opportunities to develop yourself and pursue a rewarding and exciting career with us.
Due to continued success and growth, we are is now looking to recruit an enthusiastic and organised Front Desk Staff to join our fantastic 4* Boutique Hotel. This is a full time role working 5 out 7 days & nights, 37.5hrs per week, £8.43 per hour.
Who are we looking for?
As our ideal Front Desk Staff, you will be able to demonstrate a good knowledge of customer service and some experience within a similar role. You will also require experience / knowledge of:
- Customer Service
- Working in a fast paced environment
Rewards & Benefits
In return for your hard work as our Front Desk Staff, you will be entitled to a great range of benefits including:
- Free meals on duty
- Staff discounts
- Training and Development opportunities
- Employee Assistance Programme
- Live In Accommodation (subject to availability)
What will I be responsible for?
Joining our team as Front Desk Staff, you will be responsible for providing outstanding customer service in our Hotels. On a daily basis, this will involve:
- Welcome, assist and direct guests properly in a friendly and polite way
- Check the guests in/out, take payments
- Manage telephone, fax and reservations in a prompt and professional manner
- Ensure that all correspondence is recorded and filed accurately as per the hotel and company standards
- Assist with the smooth running of the lounge bar to ensure guest expectations are exceeded
- Prepare and serve guest beverages and light snacks according to company standards
- Delivering all food and beverages orders to guest rooms
If you feel you have the skills and experience required to excel in the role of Front Desk Staff, please click APPLY below to register your interest!
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