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    Waiting Staff

    • Contract: Fixed Term Contract - Part Time
    • Hours: 0 - 24 hours per week
    • Salary: £7.83 - £7.93
    • Closing date: Thursday, 28th March 2019
    • Location: Imperial London Hotels
      United Kingdom

    The Role

    Are you looking for a part-time, flexible role? We are looking for enthusiastic Waiting Staff to join our 7 hotels.

    • 24 Hours per week
    • 0 hours – Bank/Casual

    Who are we looking for?

    As our ideal Waiter / Waitress, you will be able to demonstrate a good knowledge of customer service and some experience within a similar role. You will also require experience / knowledge of:

    • Food hygiene & allergens
    • Restaurants and Dining

    Rewards & Benefits

    In return for your hard work as our Waiter / Waitress, you will be entitled to a great range of benefits including:

    • Free meals on duty
    • Staff discounts
    • Training and Development opportunities
    • Employee Assistance Programme

    What will I be responsible for?

    Joining our team as Waiter / Waitress, you will be responsible for providing outstanding performance in our Restaurants. On a daily basis, this will involve:

    • Welcome guests and escort them to tables; assist where necessary with seating arrangements
    • Attend to guest needs and inform guests on service offered in restaurant
    • Handle questions or complaints or escalate if necessary to Supervisor / Head of Department
    • Undertake ‘waiting at table’ service if required
    • Clear and clean tables, stations or counters
    • Replenish beverage and other drinks machine / stations
    • Stock or restock service areas with supplies such as beverages, food, tableware, and linens
    • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties
    • Prepare tables for guest dining, including setting up items such as linens, silverware, and glassware
    • Prepare rooms for meetings and events, exhibitions, conferences et. (when required)
    • Move furniture and other equipment (when required)
    • Provide waiting service for conferences and banqueting (when required)
    • Serving at dinner/dance, lodge dinners, functions, etc. (when required

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