With Imperial London Hotels’ Digital Check‑In, your room key is stored in your Wallet, ready to use on your phone or watch to access your room and hotel facilities. No app and no queue required.
Wallet key allows you to store your digital room key so you can unlock doors using your phone or a compatible smartwatch.
If your device is compatible with Wallet keys, you will see an Add to Wallet button at the end of your online check-in.
Don’t worry, you can always check in at the front desk when you arrive at the hotel, either in person or at our check-in kiosk*. If needed, you can also ask for assistance!
* Kiosk check-in available at selected hotels.
Yes, you can use both.
If you book multiple rooms on the same date, the Wallet key is only activated for the room you are assigned to. If you book a room on multiple dates, a different Wallet key is activated for each stay. Each key is only active for your current stay after you complete your online check-in.
If your Android phone is misplaced or lost, you should use the Find My Device app to remotely delete/wipe a lost device. Find, secure, or erase a lost Android device - Google Account Help.
Which devices support digital room key in Google Wallet?
• Android: Android 9 or higher with NFC turned on.
• Google Wallet: The latest version of Google Wallet app (recommended).